Methodology

With our years of experience in the industry, Sandz has naturally developed a methodology that has been proven to be very effective in all of our client engagements. This methodology ensures our clients that they are guided right from the beginning of the project down to support after sales.

Our Proven Process

Rather than a linear process, this is a cyclical procedure as we continue to optimize our services to better support our clients requirements. We are dedicated to our mission of helping our clients reach maximum productivity and profitability. We ensure that we provide the best managed services and solutions available in the Philippines.

ASSESS AND PLAN
  • Capacity Assessment
  • Project Scoping
  • Solution Design
BUILD AND DEPLOY
  • Dedicated Project Manager
  • Certified Implementation Engineer
  • 6 Phased Implementation & Acceptance
  • Knowledge Transfer & Training
MANAGE
  • Full System Management
  • Pro-Active Monitoring
  • Subject Matter Experts
  • Dedicated Technical Resource
SUPPORT
  • 24/7 Helpdesk
  • First to Third Level of Support
  • Online Parallel Escalation to Technology Partners
  • Root Cause Analysis